About

saMPLE CLIENTS :

FORD
NORTHERN TRUST
PNC
AT&T
MICROSOFT
TARGET
SAP
CLEVELAND CLINIC
KAISER PERMANENTE
STANFORD UNIVERSITY 

I grew up in the beautiful state of Michigan. I attended the University of Michigan where I earned a BA in Anthropology and a Master’s degree in Information Science (with a focus on Human-Computer Interaction). This academic foundation, combined with my varied professional experiences, gives me a well-rounded toolkit for positively impacting businesses and teams.

I am a proven leader experienced in building high-performing teams to deliver quality insights that drive strategy and innovation. I believe in leading by example and with compassion, fostering team cultures that encourage open communication, curiosity, and diversity.

Complex and mission-driven challenges energize me. I’m passionate about the intersection of design, technology, and human behavior. I collaborate equally well with software engineers, designers, business strategists, fellow researchers, and business partners to bring user experiences to life. I have a bias toward action, leveraging physical and digital prototyping to understand what matters most to people, to inform strategic decisions.

My professional experience focuses on strategy, design, and user experience and spans a diverse range of domains, including Software, Automotive, Healthcare, Financial Services, and Consumer Electronics.

My applied research philosophy is rooted in looking beyond what people say, exploring what people do - and how they respond - to prototyped physical and digital experiences. I'm fluent in a suite of qualitative methodologies including in-context interviews, observations, low-fi and high-fi prototyping, co-creation sessions, and workshops.

CONTACT:
jeanne.isaacs@gmail.com
773-540-0726